GDPR Compliance

Last updated: June 2026

Our Commitment to Data Protection

We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and related UK data protection legislation. This page outlines how we comply with these requirements.

Data Controller Information

For the purposes of data protection legislation, the data controller is:

bright-glen
47 Broadwick Street
London, W1F 9QR
United Kingdom

Lawful Basis for Processing

We process personal data under the following lawful bases:

• Consent: When you voluntarily provide information through our contact forms or service requests
• Contract: When processing is necessary to perform a contract with you or take pre-contractual steps
• Legitimate Interests: When processing is necessary for our legitimate business interests, balanced against your rights
• Legal Obligation: When we must process data to comply with legal requirements

Your Rights Under GDPR

You have the following rights regarding your personal data:

Right of Access

You have the right to obtain confirmation of whether we process your personal data and to receive a copy of that data.

Right to Rectification

You have the right to request correction of inaccurate personal data and completion of incomplete data.

Right to Erasure

You may request deletion of your personal data in certain circumstances, including when the data is no longer necessary for the purposes collected or when you withdraw consent.

Right to Restriction of Processing

You have the right to request that we restrict processing of your personal data in specific situations.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.

Right to Object

You have the right to object to processing based on legitimate interests or for direct marketing purposes.

Right to Withdraw Consent

Where processing is based on consent, you have the right to withdraw that consent at any time.

Exercising Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month of receipt.

Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Staff training on data protection principles

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority without undue delay.

International Data Transfers

We primarily store and process data within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place to protect your information.

Automated Decision Making

We do not use automated decision-making or profiling that produces legal or similarly significant effects.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

Children's Privacy

Our services are not directed at children under 16 years of age. We do not knowingly collect personal data from children.

Supervisory Authority

You have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website: ico.org.uk

Updates to This Information

We may update this GDPR compliance information to reflect changes in our practices or legal requirements. Please check this page periodically for updates.

Contact Us

For questions about our GDPR compliance or to exercise your data protection rights, contact us at [email protected].